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מבקש עזרה בניתוח קובץ DUMP..

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פורסם

בעקבות מסך שחור שמפסיק פעולת מחשב, מסך כחול שקרה בעבר, ומינדאמפ שנוצר, אני מבקש עזרה בניתוח הקובץ(השתדלתי לעבוד לפי ההוראות בסטיקי,מקווה שזה בסדר):

Microsoft ® Windows Debugger Version 6.10.0003.233 X86

Copyright © Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini010909-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: D:\6d5228fb2dd71211e1b5f459d0bd\symbols.exe

Executable search path is:

Unable to load image ntoskrnl.exe, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ntoskrnl.exe

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Machine Name:

Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720

Debug session time: Fri Jan 9 14:14:42.640 2009 (GMT+2)

System Uptime: 1 days 6:13:15.354

Unable to load image ntoskrnl.exe, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ntoskrnl.exe

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Loading Kernel Symbols

...............................................................

..........................................................

Loading User Symbols

Loading unloaded module list

..............................................

Unable to load image ati2dvag.dll, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ati2dvag.dll

*** ERROR: Module load completed but symbols could not be loaded for ati2dvag.dll

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bf039614, a9d52328, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

Probably caused by : ati2dvag.dll ( ati2dvag+27614 )

Followup: MachineOwner

---------

מה בעצם נאמר בניתוח פה, מה יכולה להיות בעיה?

תודה מראש.

פורסם
  • מחבר

תודה רבה..

ניסיתי מה שהציעו, נקווה יעזור.. :)

פורסם

תעדכן אם זה עזר

פורסם
  • מחבר

טוב, לא עזר..

היה ריסט פתאומי, שבמהלכו הופיע מסך כחול שנעלם, ואז התבצע ריסט..

וכל זה במהלך טעינת דף בגוגל..

פורסם
  • מחבר

שאלה נוספת (אולי זה גם משפיע),

למישהו יש מושג באיזה התקן יכול להיות מדובר בתמונה המצורפת:

http://img525.imageshack.us/my.php?image=69092047jh2.jpg

יכול להיות שזה יוצר את הבעיה..?

תודה מראש.

פורסם

תעשה נקודת שחזור מערכת

תיכנס ל"הוספה או הסרה של תוכניות"

תמצא את microsoft visual c++ redistributable

ותסיר את כולם

תאתחל את המחשב

תוריד את

microsoft visual c++ redistributable

מפה: http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en

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