יש לי מחשב DELL חדש. חיברתי עם כבל HDMI לנקודה של HDMI 1  וגם ל 2 ועל הטלויזה כתוב אין אות

בבקשה עזרתכם המפורטת. אני קלולס בעניין.

 

לחיצה במקלדת על מקש ההתחל (סמל חלונות) בצירוף המקש P אמורים לפתוח לך תפריט לניהול צגים מרובים.
תבחרי בשיכפול או בהרחבה לפי הצורך, תעדכני אם זה הסתדר.

נערך 2020 בינואר 245 שנים על-ידי andralamusya

זה כותב הודעה שהוא לא יכול להתחבר ולנסות להוריד דרייבר או להשתמש בכרטיס וידאו. 

אפשר קישור להורדה של דרייבר מתאים

המחשב שיש לי:  VOSTRO 5481DEll

כרטיס מסך : Intel HD Graphics 620

רזולוציה 1920*1080

 

תורידי את הכלי לעדכון אוטומטי של אינטל

https://www.intel.com/content/www/us/en/support/detect.html

 

הוא יפתח לך את האתר שלהם עם דיאגנוזה לדרייברים עדכניים. במידה והוא ימצא משהו תבחרי אותו ותורידי

נראה לי זה עדיף - 

 

https://www.dell.com/support/home/il/en/ilbsdt1/product-support/product/vostro-14-5481-laptop/drivers

 

תכניסי את ה -  Service Tag  ( זה נמצא על המדבקה בתחתית הנייד )  ותמשיכי לפי מה שיופיע באתר.

מההמלצה הראשונה לא הצלחתי, זה מה שרשמו לי: 

This site can’t be reached

downloadmirror.intel.com’s server IP address could not be found.

 

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

 

מהההמלצה השניה גם לא הצלחתי:

 

[01C8:1A3C][2020-01-28T13:32:12]i001: Burn v3.11.1.2318, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\orly\AppData\Local\Temp\{D7DB75F4-9EF1-4CC4-89C4-E7FB6B5BC011}\.cr\Intel-Driver-and-Support-Assistant-Installer.exe
[01C8:1A3C][2020-01-28T13:32:12]i000: Initializing numeric variable 'DCASelectedForInstall' to value '0'
[01C8:1A3C][2020-01-28T13:32:12]i000: Initializing numeric variable 'DCAAskedUserForConsent' to value '0'
[01C8:1A3C][2020-01-28T13:32:12]i000: Initializing numeric variable 'DCAConsentValue' to value '0'
[01C8:1A3C][2020-01-28T13:32:12]i000: Initializing string variable 'IsLTSC' to value 'false'
[01C8:1A3C][2020-01-28T13:32:12]i000: Initializing version variable 'VCRedist2015' to value '14.0.24215'
[01C8:1A3C][2020-01-28T13:32:12]i009: Command Line: '-burn.clean.room=C:\Users\orly\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe -burn.filehandle.attached=608 -burn.filehandle.self=604'
[01C8:1A3C][2020-01-28T13:32:12]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\orly\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe'
[01C8:1A3C][2020-01-28T13:32:12]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\orly\Downloads\'
[01C8:1A3C][2020-01-28T13:32:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\orly\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20200128133212.log'
[01C8:1A3C][2020-01-28T13:32:12]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver & Support Assistant'
[01C8:1A3C][2020-01-28T13:32:12]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'
[01C8:1A3C][2020-01-28T13:32:12]i000: Loading managed bootstrapper application.
[01C8:1A3C][2020-01-28T13:32:12]i000: Creating BA thread to run asynchronously.
[01C8:169C][2020-01-28T13:32:12]i000: Launching custom Bootstrapper UI
[01C8:1A3C][2020-01-28T13:32:13]i100: Detect begin, 5 packages
[01C8:1A3C][2020-01-28T13:32:13]i000: Setting string variable 'NETFRAMEWORK45' to value '528040'
[01C8:1A3C][2020-01-28T13:32:13]i000: Product or related product not found: {65E5BD06-6392-3027-8C26-853107D3CF1A}
[01C8:1A3C][2020-01-28T13:32:13]i000: Setting version variable 'VCRedist2015x86' to value '0.0.0.0'
[01C8:1A3C][2020-01-28T13:32:13]i000: Setting string variable 'WindowsBuild' to value '18362'
[01C8:1A3C][2020-01-28T13:32:13]i052: Condition 'NETFRAMEWORK45 >= 394802' evaluates to true.
[01C8:1A3C][2020-01-28T13:32:13]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[01C8:1A3C][2020-01-28T13:32:13]i052: Condition 'VCRedist2015x86 >= VCRedist2015' evaluates to false.
[01C8:1A3C][2020-01-28T13:32:13]i101: Detected package: NetFx462Web, state: Present, cached: None
[01C8:1A3C][2020-01-28T13:32:13]i101: Detected package: NetFx472Web, state: Present, cached: None
[01C8:1A3C][2020-01-28T13:32:13]i101: Detected package: DriverSupportAssistantInstaller, state: Absent, cached: Complete
[01C8:1A3C][2020-01-28T13:32:13]i101: Detected package: DCAInstaller, state: Absent, cached: None
[01C8:1A3C][2020-01-28T13:32:13]i101: Detected package: vc_redist.x86.exe, state: Absent, cached: None
[01C8:1A3C][2020-01-28T13:32:13]i199: Detect complete, result: 0x0
[01C8:169C][2020-01-28T13:32:21]i000: Setting numeric variable 'DCAAskedUserForConsent' to value 1
[01C8:169C][2020-01-28T13:32:22]i000: languageCode=en
[01C8:169C][2020-01-28T13:32:24]i000: Setting numeric variable 'DCASelectedForInstall' to value 1
[01C8:169C][2020-01-28T13:32:24]i000: Setting numeric variable 'DCAConsentValue' to value 1
[01C8:1A3C][2020-01-28T13:32:24]i200: Plan begin, 5 packages, action: Install
[01C8:1A3C][2020-01-28T13:32:24]i052: Condition 'IsLTSC = "true" OR WindowsBuild < 14393' evaluates to false.
[01C8:1A3C][2020-01-28T13:32:24]w321: Skipping dependency registration on package with no dependency providers: NetFx462Web
[01C8:1A3C][2020-01-28T13:32:24]i052: Condition 'IsLTSC = "false" AND WindowsBuild >= 14393' evaluates to true.
[01C8:1A3C][2020-01-28T13:32:24]w321: Skipping dependency registration on package with no dependency providers: NetFx472Web
[01C8:1A3C][2020-01-28T13:32:24]i000: Setting string variable 'WixBundleRollbackLog_DriverSupportAssistantInstaller' to value 'C:\Users\orly\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20200128133212_000_DriverSupportAssistantInstaller_rollback.log'
[01C8:1A3C][2020-01-28T13:32:24]i000: Setting string variable 'WixBundleLog_DriverSupportAssistantInstaller' to value 'C:\Users\orly\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20200128133212_000_DriverSupportAssistantInstaller.log'
[01C8:1A3C][2020-01-28T13:32:24]i052: Condition 'DCASelectedForInstall = 1' evaluates to true.
[01C8:1A3C][2020-01-28T13:32:24]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\orly\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20200128133212_001_DCAInstaller.log'
[01C8:1A3C][2020-01-28T13:32:24]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[01C8:1A3C][2020-01-28T13:32:24]i000: Setting string variable 'WixBundleLog_vc_redist.x86.exe' to value 'C:\Users\orly\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20200128133212_002_vc_redist.x86.exe.log'
[01C8:1A3C][2020-01-28T13:32:24]i201: Planned package: NetFx462Web, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[01C8:1A3C][2020-01-28T13:32:24]i201: Planned package: NetFx472Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[01C8:1A3C][2020-01-28T13:32:24]i201: Planned package: DriverSupportAssistantInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[01C8:1A3C][2020-01-28T13:32:24]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: Register
[01C8:1A3C][2020-01-28T13:32:24]i201: Planned package: vc_redist.x86.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[01C8:1A3C][2020-01-28T13:32:24]i299: Plan complete, result: 0x0
[01C8:1A3C][2020-01-28T13:32:24]i300: Apply begin
[01C8:1A3C][2020-01-28T13:32:24]i010: Launching elevated engine process.
[01C8:1A3C][2020-01-28T13:32:33]i011: Launched elevated engine process.
[01C8:1A3C][2020-01-28T13:32:33]i012: Connected to elevated engine.
[1FA0:0908][2020-01-28T13:32:33]i358: Pausing automatic updates.
[1FA0:0908][2020-01-28T13:32:33]i359: Paused automatic updates.
[1FA0:0908][2020-01-28T13:32:33]i360: Creating a system restore point.
[1FA0:0908][2020-01-28T13:32:33]w363: Could not create system restore point, error: 0x80070422. Continuing...
[1FA0:0908][2020-01-28T13:32:33]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e3247a7-5df8-4018-9b09-aa98ca49c561}, options: 0x7, disable resume: No
[1FA0:0908][2020-01-28T13:32:33]i000: Caching bundle from: 'C:\Users\orly\AppData\Local\Temp\{00ED069B-A70B-4C22-A1D4-890D48F8B344}\.be\Intel-Driver-and-Support-Assistant-Installer.exe' to: 'C:\ProgramData\Package Cache\{4e3247a7-5df8-4018-9b09-aa98ca49c561}\Intel-Driver-and-Support-Assistant-Installer.exe'
[1FA0:0908][2020-01-28T13:32:33]i320: Registering bundle dependency provider: {4e3247a7-5df8-4018-9b09-aa98ca49c561}, version: 19.12.50.5
[1FA0:0908][2020-01-28T13:32:33]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e3247a7-5df8-4018-9b09-aa98ca49c561}, resume: Active, restart initiated: No, disable resume: No
[1FA0:03CC][2020-01-28T13:32:33]i304: Verified existing payload: DriverSupportAssistantInstaller at path: C:\ProgramData\Package Cache\{3EAAD5EA-1D87-442D-8426-FD4FCE62119D}v19.12.50.5\Intel Driver and Support Assistant Installer.msi.
[01C8:1894][2020-01-28T13:32:33]w343: Prompt for source of package: DCAInstaller, payload: DCAInstaller, path: C:\Users\orly\Downloads\w_sur_p_2.4.0.04755_sursvc_qh.msi
[01C8:1894][2020-01-28T13:32:33]i338: Acquiring package: DCAInstaller, payload: DCAInstaller, download from: https://downloadmirror.intel.com/28663/eng/w_sur_p_2.4.0.04755_sursvc_qh.msi
[1FA0:03CC][2020-01-28T13:34:05]i305: Verified acquired payload: DCAInstaller at path: C:\ProgramData\Package Cache\.unverified\DCAInstaller, moving to: C:\ProgramData\Package Cache\{A9133872-C9FE-45CC-8F01-D1947B0F09EA}v2.4.04755\w_sur_p_2.4.0.04755_sursvc_qh.msi.
[01C8:1894][2020-01-28T13:34:05]w343: Prompt for source of package: vc_redist.x86.exe, payload: vc_redist.x86.exe, path: C:\Users\orly\Downloads\vc_redist.x86.14.0.24215.1.exe
[01C8:1894][2020-01-28T13:34:05]i338: Acquiring package: vc_redist.x86.exe, payload: vc_redist.x86.exe, download from: https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe
[01C8:1894][2020-01-28T13:34:05]e000: Error 0x80072ee7: Failed to send request to URL: https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe, trying to process HTTP status code anyway.
[01C8:1894][2020-01-28T13:34:05]e000: Error 0x80072ee7: Unknown HTTP status code 0, returned from URL: https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe
[01C8:1894][2020-01-28T13:34:05]e000: Error 0x80072ee7: Failed attempt to download URL: 'https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe' to: 'C:\Users\orly\AppData\Local\Temp\{00ED069B-A70B-4C22-A1D4-890D48F8B344}\vc_redist.x86.exe'
[01C8:1894][2020-01-28T13:34:05]e000: Error 0x80072ee7: Failed to acquire payload from: 'https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe' to working path: 'C:\Users\orly\AppData\Local\Temp\{00ED069B-A70B-4C22-A1D4-890D48F8B344}\vc_redist.x86.exe'
[01C8:1894][2020-01-28T13:34:05]e313: Failed to acquire payload: vc_redist.x86.exe to working path: C:\Users\orly\AppData\Local\Temp\{00ED069B-A70B-4C22-A1D4-890D48F8B344}\vc_redist.x86.exe, error: 0x80072ee7.
[01C8:1A3C][2020-01-28T13:34:05]e000: Error 0x80072ee7: Failed while caching, aborting execution.
[1FA0:0908][2020-01-28T13:34:05]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e3247a7-5df8-4018-9b09-aa98ca49c561}, resume: None, restart: None, disable resume: No
[1FA0:0908][2020-01-28T13:34:05]i330: Removed bundle dependency provider: {4e3247a7-5df8-4018-9b09-aa98ca49c561}
[1FA0:0908][2020-01-28T13:34:05]i352: Removing cached bundle: {4e3247a7-5df8-4018-9b09-aa98ca49c561}, from path: C:\ProgramData\Package Cache\{4e3247a7-5df8-4018-9b09-aa98ca49c561}\
[1FA0:0908][2020-01-28T13:34:05]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e3247a7-5df8-4018-9b09-aa98ca49c561}, resume: None, restart initiated: No, disable resume: No
[01C8:1A3C][2020-01-28T13:34:05]i399: Apply complete, result: 0x80072ee7, restart: None, ba requested restart:  No
[01C8:169C][2020-01-28T13:34:05]e000: Failure from ApplyComplete: 0x80072EE7: None: Failed to download install components.
 

 

בשביל זה קיבלת את האפשרות השניה, של DELL.

 

בהצלחה !