עזרו לי להבין את דוח השגיאות של Who Crashed לאחר BSOD

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הנה הדוח:

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 2012-12-07 10:43:58 PM GMT your computer crashed

crash dump file: C:\Windows\Minidump\120812-5584-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002C5E57D, 0xFFFFF88008E7A580, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Fri 2012-12-07 10:43:58 PM GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002C5E57D, 0xFFFFF88008E7A580, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Conclusion

2 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.